Housing Associations and Local Authorities

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Building Communities Together: A Collaborative Approach

At DCH Construction, we believe great outcomes are built through partnership, not just procurement. Our work with housing associations and local authorities is grounded in a collaborative, service-led approach where your goals, your communities, and your values shape every stage of the journey.

We’ve previously partnered with organisations like Uttlesford District Council and Cambridge City Council to deliver projects that go beyond bricks and mortar. Together, we’ve created affordable homes, vibrant community hubs, and regeneration schemes that reflect local needs and aspirations.

Whether you’re navigating procurement frameworks, managing tight budgets, or planning for long-term sustainability, we’re here to create solutions that work for you. From early engagement and planning to post-completion support, our team is dedicated to shared success, offering flexibility, transparency, and a genuine commitment to your project’s impact.

Explore the FAQs below to learn more about how we work, how we support you, and how we can help bring your next project to life together.

Frequently Asked Questions

Which housing association and local authority clients have DCH worked with?

We’ve delivered successful projects for many housing associations including Uttlesford District Council (e.g. Knight Park, Saffron Walden) as well as local authorities including Cambridge City Council (e.g. Cherry Hinton Community Hub). Our work spans affordable housing, community hubs, and regeneration schemes.

Can DCH provide references?

Yes. We regularly provide client references as part of our tender submissions and are more than happy to share more in-depth profiles of our projects.

Is DCH part of any accredited frameworks or purchasing routes?

We are currently part of the Sanctuary Housing Association framework and open to joining others as required. We also work via portals according to client preferences and follow your required purchasing routes.

How do DCH demonstrate compliance with procurement requirements?

We are accredited under Constructionline and hold ISO certifications, which demonstrate our compliance with industry standards and regulations.

Which warranties do DCH offer on completed projects?

We provide warranties for new-build and refurbishment projects through reputable UK providers, including LABC Warranty, Premiere Guarantee, Advantage Warranty, and NHBC Buildmark.

How do DCH demonstrate financial stability and insurance coverage?

Our financial records are available via Companies House and Dun & Bradstreet. We maintain full insurance coverage and are happy to provide documentation upon request.

How do DCH manage budgets and control costs?

We approach value engineering on a project-by-project basis, working with clients to identify opportunities for cost savings and design efficiency without compromising quality.

Do DCH offer post-completion support and maintenance packages?

We have a dedicated aftercare team, including experienced maintenance professionals, and a single point of contact for each project to manage all post-completion queries during the defects liability period. This means clients and residents know exactly who to speak to, and can rely on a responsive, knowledgeable team that’s committed to resolving issues quickly and keeping everything running smoothly after handover.

Can DCH work with client-led maintenance systems?

Absolutely. We’re happy to integrate with client-led platforms to ensure seamless communication and issue resolution.

What is DCH’s approach to sustainability and energy efficiency?

We are committed to decarbonising in line with government guidance. Some of our current sustainability measures include:

• Taking a fabric-first approach to construction, improving energy efficiency and reducing carbon emissions
• Promoting the use of green technologies on all sites (e.g. PV panels and air-source heat pumps)
• Improving local biodiversity by installing bat boxes, bird boxes and bee houses
• Transitioning to an electric fleet
• Implementing recycling across sites and at our head office

How does DCH ensure lasting build quality?

We use high-quality materials, maintain well-managed sites, and deliver work to a high standard. Our aftercare service ensures any issues are addressed promptly, supporting long-term durability.

How do DCH manage risk, planning, and change requests?

We apply tried and tested planning methods developed over many years of successful project delivery. We work collaboratively with clients, adapting to their preferred systems and processes to ensure alignment and transparency. We maintain open communication channels to handle change requests to address evolving project needs efficiently and effectively.

Will the same team be on-site throughout the project?

Yes. Our site team remains consistent from start to finish, with the DCH directors actively involved in project oversight. This means you’ll be working with familiar faces who understand your project inside out – ensuring smoother communication, stronger accountability, and a more personal, reliable service throughout.

Do DCH use regular subcontractors?

We have long-standing relationships with trusted subcontractors, many of whom have experience working on housing association projects. We also prioritise local subcontractors where possible, helping to support the communities we build in and ensuring teams on-site are familiar with the area and its needs.

How do DCH engage residents and other stakeholders during projects?

We believe that building strong relationships with the local community is incredibly beneficial. We maintain open dialogue through:

• Face-to-face meetings
• Site notice boards and letter-drops to keep everyone informed
• Creative community engagement (e.g. a school competition where children decorated our site hoardings with drawings of diggers)

This approach helps foster trust, reduce disruption, and ensure that everyone feels part of the journey.

Does DCH appoint a resident liaison officer?

Our site managers act as resident liaisons, ensuring consistent communication and responsiveness throughout the project. This means residents and stakeholders always have a familiar, approachable point of contact – someone who understands the site, listens to concerns, and keeps everyone informed every step of the way.

How do DCH manage phased handovers or occupancy during construction?

Phased handovers are carefully managed as part of our project planning strategy, with clear verbal and written communication maintained throughout. We know how disruptive construction can be for existing residents, so we make it a priority to keep things smooth, safe, and well-organised. By staying in close contact with everyone involved – both in writing and face-to-face – we make sure transitions happen with minimal stress and maximum clarity.

How does DCH report progress to housing association boards or councils?

We maintain open lines of communication with all stakeholders and provide regular updates through monthly site meetings. This ensures you’re always kept in the loop, with clear visibility of progress, any changes, and key milestones – giving you confidence that your project is being delivered care.